Course Catalog for Soft Skills Training

Career Development

  • Active Listening
  • Advanced Writing Skills
  • Building Your Self Esteem and Assertiveness Skills
  • Business Etiquette – Gaining That Extra Edge
  • Business Writing That Works
  • Communication Strategies
  • Conducting Accurate Internet Research
  • Conflict Resolution – Dealing With Difficult People
  • Conquering Your Fear of Speaking in Public
  • Creating Winning Proposals
  • Creating a Dynamite Job Portfolio
  • Creative Thinking and Innovation
  • Critical Thinking
  • Customer Service Training – Critical Elements of Customer Service
  • Developing Your Executive Presence
  • Emotional Intelligence
  • Getting Stuff Done – Personal Development Boot Camp
  • Getting Your Job Search Started
  • Goal Setting
  • Influence and Persuasion
  • Managing Pressure and Maintaining Balance
  • Mastering the Interview
  • Networking for Success
  • Personal Brand: Maximizing Personal Impact
  • Project Management: All You Need to Know
  • Project Planning: All You Need to Know
  • Public Speaking – Presentation Survival School
  • Public Speaking – Speaking Under Pressure

Human Resources

  • Accounting Skills for New Supervisors
  • Anger Management – Understanding Anger
  • Appreciative Inquiry
  • Building Better Teams
  • Business Succession Planning – Developing and Maintaining a Succession Plan
  • Change Management – Change and How to Deal With It
  • Conducting Effective Performance Reviews
  • Conflict Resolution – Getting Along In The Workplace
  • Creating a Top-Notch Talent Management Program
  • Customer Service Training – Managing Customer Service
  • Employee Dispute Resolution – Mediation through Peer Review
  • Generation Gap – Closing the Generation Gap in the Workplace
  • Hiring for Success – Behavioral Interviewing Techniques
  • Onboarding – The Essential Rules for a Successful Onboarding Program
  • Orientation Handbook – Getting Employees Off to a Good Start
  • Performance Management – Managing Employee Performance
  • Problem Solving & Decision Making
  • Public Relations Boot Camp

Sales and Marketing

  • Body Language: Reading Body Language as a Sales Tool
  • Branding: Creating and Managing Your Corporate Brand
  • Building Relationships for Success in Sales
  • CRM – An Introduction to Customer Relationship Management
  • Call Center Training – Sales and Customer Service Training for Call Center Agents
  • Dynamite Sales Presentations
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Selling Smarter
  • Social Selling for Small Businesses
  • Telemarketing – Using the Telephone as a Sales Tool

Supervisors and Managers

  • Advanced Project Management
  • Budgets and Managing Money
  • Business Leadership – Becoming Management Material
  • Coaching and Mentoring
  • Conference and Event Management
  • Conversational Leadership
  • Delegation – The Art Of Delegating Effectively
  • Effective Planning and Scheduling
  • Giving Effective Feedback
  • Human Resources Training – HR for the Non-HR Manager
  • Intermediate Project Management
  • Inventory Management – The Nuts and Bolts
  • Leadership Skills for Supervisors – Communication, Coaching, and Conflict
  • Logistics and Supply Chain Management
  • Managing Across Cultures
  • Managing Difficult Conversations
  • Managing the Virtual Workplace
  • Marketing and Sales
  • Meeting Management – The Art of Making Meetings Work
  • Motivation Training – Motivating Your Workforce
  • Negotiating for Results
  • Project Management Fundamentals
  • Project Management Training – Understanding Project Management
  • Risk Management
  • Team Building – Developing High Performance Teams
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Tough Topics: Talking to Employees about Personal Hygiene

Workplace Essentials

  • Safety in the Workplace
  • Process Improvement with Gap Analysis
  • Purchasing and Procurement Basics
  • Lean Process Improvement
  • Knowledge Management
  • High Reliability Organizations
  • Six Sigma: Entering the Dojo
  • Workplace Violence – How to Manage Anger and Violence in the Workplace
  • Workplace Wellness
  • Workplace Harassment – What It is and What to Do About It
  • Workplace Ergonomics: Injury Prevention Through Ergonomics
  • Strategic Planning
  • Environmental Sustainability: A Practical Approach to Greening Your Organization
  • Encouraging Sustainability and Social Responsibility in Business
  • Business Process Management
  • Continuous Improvement with Lean
  • Business Ethics for the Office
  • Bullying in the Workplace
  • Balanced Scorecard Basics
  • Creating Successful Staff Retreats
  • Creating a Positive Work Environment
  • Employee Accountability
  • Diversity Training – Celebrating Diversity in the Workplace
  • Disability Awareness – Working with People with Disabilities
  • Crisis Management

 

 

Contact us for more information